Which data formats does PGxAI support?
We adhere to the highest standards of data protection, including HIPAA and SOC 2 compliance. All patient information is encrypted in transit and at rest, ensuring complete confidentiality.
How secure is patient data with PGxAI?
Data security is our top priority. PGxAI is HIPAA- and SOC 2–compliant, employing end-to-end encryption and strict access controls. We also maintain detailed audit logs to ensure complete traceability and regulatory compliance.
Does PGxAI integrate with my existing LIMS?
Yes. Our platform offers standardized APIs and HL7/FHIR interfaces, enabling seamless communication with most LIMS solutions. This ensures minimal workflow disruption and easy data exchange.
How long does it take to set up and validate the integration?
Implementation timelines vary by lab size and complexity. However, most integrations are completed within a few weeks, including validation and pilot testing phases.
Can PGxAI produce custom reports under our lab’s brand?
Absolutely. We support white-label and co-branded reporting. You can add your lab’s logo, design elements, and any relevant disclaimers to align with your brand identity.
What types of tests or panels can we offer using PGxAI?
PGxAI covers a broad range of therapeutic areas—oncology, cardiology, psychiatry, infectious diseases, and more. You can choose to offer specialized panels or comprehensive multi-therapy PGx tests.
Is the solution scalable for labs with high sample volumes?
Yes. Our architecture, built on InterSystems IRIS for Health, is designed to handle both small and large volumes of data, ensuring fast analysis and reporting even as your PGx business grows.
How are these PGx services reimbursed?
PGxAI aligns with recognized CPT codes to help facilitate reimbursement. We also offer resources and best practices to improve claim acceptance rates and streamline the billing process.