Overview

Contact

We’re here to help. Whether you’re curious about pharmacogenomic testing, need support interpreting your PGx report, or want to learn more about coverage and insurance options, our team is ready to assist you.

Email Us: admin@pgxai.com

Write to us anytime with questions about your PGx results, next steps in your health journey, or general inquiries.

Phone

Phone: +1 (415) 246-5322

Prefer to talk? Call us during business hours for quick guidance from our patient support specialists.

Online Form

If your provider offers direct access to PGx testing, you can also fill out a request form on their portal—or simply use our secure form on this site, and we’ll connect you with the right resources.

Common Reasons

What to Expect in the Demo

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Interpretation Assistance

Wondering what your PGx report means for your medication regimen? Our specialists can clarify drug-gene interactions and next steps.

Test Status & Results

Need an update on your sample? We can provide estimated turnaround times and help you access your final PGx report.

Coverage & Billing Questions

Unsure about your insurance benefits, co-pays, or reimbursement? Our support team is ready with information on CPT codes and payor requirements.

Technical Support

Experiencing issues with our website or your patient portal? We’ll troubleshoot quickly to keep you connected to your personalized insights.

Get in Touch

We’re Here for You

Taking control of your healthcare can feel complex, but you don’t have to do it alone. Reach out by email, phone, or online form—we’ll ensure you get the information and guidance you need at every step of your personalized medicine journey.

Email Us: admin@pgxai.com

Call Us: +1 (415) 246-5322

Schedule a Demo